Ibtikar Smart Solutions is a leading provider of integrated customer service contact center solutions. The company focuses on designing and implementing advanced communications systems that enable companies and organizations to significantly improve customer experience through efficient and seamless technical support services.
A user-friendly, efficient, and scalable system designed to revolution business communication by unifying calls meetings, multi-channel messaging, integrations, and more into a single solution, eliminating the constraints of distance, platforms, and systems.
In today’s fast-paced business world, customer service plays a crucial role in building relationships and fostering brand loyalty. Companies strive to deliver an unparalleled customer experience by adopting innovative contact center solutions. These solutions help enable seamless and efficient communication between businesses and their customers, enhancing customer satisfaction and improving overall performance.
Manage calls, chat with teams, conduct audio and video conferences, check colleagues' attendance, listen to call recordings, check voicemails, view call logs, and more, all in one simple app.
With native PBX contact management, intuitive phone books, and cross-system contact synchronization, you can manage all your contacts in one place.
Use the app on your device, whether mobile or computer, and make calls seamlessly between devices with just a tap. All data is synced.
Automated call distribution, queues, dashboard, agent training, call recording, callbacks, reports, and more advanced contact center features.
One inbox for multiple digital channels, including live chat on the website, SMS, WhatsApp, and Facebook. Send, receive, and manage all your business messages directly through Linkus UC clients.
Let your visitors connect to you for free with just one click from your website or through your apps. Setup is easy thanks to the built-in WebRTC and SDK features of your PBX system.
Streamline your workflow and empower your teams with ready-to-use integrations with Microsoft Teams, popular customer relationship management (CRM) systems, technical support services, hotel property management systems, and other business platforms. You can also enjoy the flexibility to build your own system using our open APIs.
We welcome you to contact us at Ebtikar Smart Solutions. Whether you have questions, suggestions, or special requests, our team is always here to provide the support you need. Please feel free to contact us using the form below or through the contact methods provided.
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